Refund policy

Last Updated: August 2, 2026

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

7-Day Return Policy

You may request a return within 7 days of receiving your order.

To be eligible for a return, the item must:

  • Be unused, unworn, and in its original condition.

  • Include all original tags, packaging, and accessories.

  • Be accompanied by proof of purchase or your order confirmation.

Items returned after 7 days may not be accepted.

Non-Returnable Items

The following items cannot be returned or refunded:

  • Custom-made or personalized products.

  • Gift cards.

  • Final sale or clearance items.

  • Items that have been worn, washed, altered, or damaged after delivery.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

  • Your order number.

  • Photos of the item and packaging.

  • A brief description of the issue.

We will review your request and arrange a replacement or refund where appropriate.

Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If approved:

  • Your refund will be issued to your original payment method.

  • Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Shipping charges are generally non-refundable unless the return is due to our error or a defective product.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong product.

If you need an exchange, please contact our support team with your order details.

Return Shipping

Unless the return is due to our mistake or a defective product, customers are responsible for return shipping costs.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

How to Start a Return

To initiate a return, please contact our customer support with:

  • Order number

  • Full name

  • Reason for the return

  • Photos (if the item is damaged or defective)

Our team will provide you with return instructions.

Contact Us

If you have any questions about our Returns & Refunds Policy, please contact our customer support team. We are happy to assist you.